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Testimonials
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"[PTI's] patience, dedication, excellent customer service attitude, and ability to work through difficult issues reflect the type of support TSO-CS strives to provide to our customers. She greatly enhances our reputation for the ability to deliver solutions to all of DFAS, requiring a high degree of technical skill and a caring customer service attitude."
- Director, Technology Services Organization, Corporate Services, DFAS
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"The success of the implementation was due to a hardworking team of individuals who were determined to ensure customer satisfaction at all levels...The team worked hard to keep the project on track and provided continued customer service to ensure NGA received full functionality and satisfaction..."
- Chief, Financial Operations Division, National Geospatial-Intelligence Agency
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"I want to express my appreciation for the services provided by PTI in support of the Web Management Team. In particular, I would like to commend Scott Batchler. Scott is a consummate professional and he continues to be an invaluable member of the Web Management Team. His technical skill, expertise, and customer service skills and exhibited every day as he supports this environment. On his own initiative, he became the resident expert on Solaris 10 zones; and his knowledge has been instrumental in fully capitalizing on the capabilities this environment has to offer....Scott is always looking for ways to improve the web server environments and presents his information for management review clearly and concisely. He willingly takes on new challenges and works evenings and weekends to ensure our customers receive the superior customer service for which our team is known."
- Director, Infrastructure Management Directorate, DFAS
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"I would like to express our gratitude for exmplary assistance provided by [PTI] for our projects production monitoring and deployment efforts for both IMATS Commercial Pay and IMATS Military Pay Systems. [PTI's] outstanding support has significantly contributed to the success of the IMATS project. [PTI] has gone out of his way repeatedly to assist with database releases, track down needed information, and to communicate and coordinate with others on behalf of the project. [Their] immediate response to each and every special assistance request has given us the ability to deploy our IMATS releases in a timely manner and give our customers the type of service they all deserve."
- Director, Columbus, Technology Services Organization, DFAS
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"[PTI's] diligence in supporting our Admin, Mid-Tier user accounts is superb. [They] provided outstanding support to your DFAS-TSO Corporate Services customers and is a tremendous asset to the Defense Finance and Accounting Service."
- Director, Technology Services Organization, Corporate Services, DFAS
"I would like to express my appreciation for the services provided by Perpetual Technologies...I would like to commend three of these DBAs in particular...Don, Mike, and Dan provided support over and above to implement the release while still providing minimal customer impact. In order to provide the application to the customers as early as possible, Don, Dan and Mike worked round the clock from May 7 to May 9 to have the release ready for validation on May 8, and up and running for users on Monday May 10. Such efforts as these are typical of Don, Dan, and Mike implementing, not only production releases, but in building enterprise testing environments, performance test areas, and development databases. Perpetual Technologies has always provided dedicated, skilled, and knowledgeable personnel to support DFAS requirements and should be commended."
- Director, Technical Services Organization, DFAS
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Technologies, Inc. | 5649 Lee Road | Indianapolis, IN 46216 | (800) 538-0453
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